Contract Manager
Salary: Up to £75k
Location: Oxford
We are seeking a Contract Manager to join the team on a permanent, full-time basis (40 hours per week). You will play a crucial role in maintaining the operational integrity of the facility, ensuring the seamless functioning of all building systems, including HVAC, clean rooms, laboratories, and office spaces. This is a Total Facilities Management (TFM) contract, which also covers cleaning, catering, and grounds maintenance.
Key Responsibilities:
- Manage the financial performance of the contract
- Ensure the team meets Service Level Agreements (SLAs)
- Oversee safety, health, environment, and quality (SHEQ) requirements, ensuring a safe workplace through risk management and proper procedures
- Administer a Permit to Work system in line with client and company standards
- Perform regular audits for legislative compliance and escalate issues as needed
- Ensure maintenance and reactive tasks are completed and documented using the CAFM system
- Ensure the cleaning team adheres to Good Manufacturing Practices (GMP) standards
- Maintain a strong commercial understanding of client needs and deliverables
- Foster positive collaboration with the operational team to drive performance and improvement initiatives
- Attend monthly contract performance meetings and ensure actions are followed through
- Drive revenue growth and cost-saving measures in collaboration with operational teams
What We Offer:
- Competitive salary, car or car allowance, bonus, and benefits package
- 25 days annual leave (+ public holidays)
- Life cover (2x annual salary)
- Employee discount schemes with major brands
- Gym membership discounts
- Cycle to work and holiday purchase schemes
- Professional development opportunities and personalised support programs
- Employee referral rewards
- Access to employee networks supporting diversity and inclusion
- 24/7 Employee Assistance Program and mental wellbeing resources
Requirements:
- Full, clean driver’s license
- Recognized industry qualification in hard services
- Experience managing TFM contracts within controlled environments
- Familiarity with CAFM systems to manage engineering teams
- Proficiency in Microsoft Office suite
- Strong client relationship skills
- Willingness to participate in out-of-hours on-call rota and occasional late work
