Contract Manager

Salary: Up to £75k

Location: Oxford

We are seeking a Contract Manager to join the team on a permanent, full-time basis (40 hours per week). You will play a crucial role in maintaining the operational integrity of the facility, ensuring the seamless functioning of all building systems, including HVAC, clean rooms, laboratories, and office spaces. This is a Total Facilities Management (TFM) contract, which also covers cleaning, catering, and grounds maintenance.

Key Responsibilities:

Manage the financial performance of the contract
Ensure the team meets Service Level Agreements (SLAs)
Oversee safety, health, environment, and quality (SHEQ) requirements, ensuring a safe workplace through risk management and proper procedures
Administer a Permit to Work system in line with client and company standards
Perform regular audits for legislative compliance and escalate issues as needed
Ensure maintenance and reactive tasks are completed and documented using the CAFM system
Ensure the cleaning team adheres to Good Manufacturing Practices (GMP) standards
Maintain a strong commercial understanding of client needs and deliverables
Foster positive collaboration with the operational team to drive performance and improvement initiatives
Attend monthly contract performance meetings and ensure actions are followed through
Drive revenue growth and cost-saving measures in collaboration with operational teams

What We Offer:

Competitive salary, car or car allowance, bonus, and benefits package
25 days annual leave (+ public holidays)
Life cover (2x annual salary)
Employee discount schemes with major brands
Gym membership discounts
Cycle to work and holiday purchase schemes
Professional development opportunities and personalised support programs
Employee referral rewards
Access to employee networks supporting diversity and inclusion
24/7 Employee Assistance Program and mental wellbeing resources

Requirements:

Full, clean driver’s license
Recognized industry qualification in hard services
Experience managing TFM contracts within controlled environments
Familiarity with CAFM systems to manage engineering teams
Proficiency in Microsoft Office suite
Strong client relationship skills
Willingness to participate in out-of-hours on-call rota and occasional late work

Moston

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Contract Manager