Be part of the Smart Team!

A fantastic opportunity has arisen for a General Maintenance Operative (Fabric bias) to join us on a prestigious contract in South Kensington. This is a Monday - Friday opportunity working 07:00-16:00, 08:00-17:00 or 10:00-19:00.

About Us:

At Smart, we help the worlds leading companies maintain their facilities to the best possible standards through a customer centric experience. Over the past 10 years, we have worked in the world’s top data centres and commercial facilities providing quality engineering services.

Purpose:

As a General Maintenance Operative at Smart Managed Solutions, you will play a crucial role in ensuring facilities operate smoothly and exceed service level expectations. You will perform routine maintenance tasks and respond to reactive repairs, including painting, decorating, and various DIY projects to maintain a high standard of facility appearance and functionality. Your responsibilities also encompass safe handling and storage of equipment and stock, as well as efficient lamp replacement and lighting maintenance.

Working closely with the engineering team, you will ensure all planned and reactive activities meet rigorous service standards and customer satisfaction. Keeping meticulous maintenance records and fostering positive relationships with colleagues and clients are integral to your role. Upholding a safe, healthy work environment and complying with company and client policies demonstrate your commitment to operational excellence and exemplary customer service.

Key Tasks and Responsibilities:

Ensure that routine maintenance tasks are carried out to meet and exceed expectations, and agreed service level agreements
Ensure that all reactive tasks logged are carried out to meet and exceed expectations and agreed service level agreements
Undertake painting, decorating, and a full range of DIY tasks to ensure the meeting of service levels and to maintain an attractive decorative environment
Ensure the loading and unloading of stock, and appropriate and safe storage of relevant equipment, spares and deliveries
Ensure effective lamping replacement is undertaken for all bulbs and tubes, and cleaning of lighting diffusers
Assist the Smart Managed Solutions engineering team to ensure that all planned and reactive engineering activities meet and exceed both service levels and customer expectations
Ensure that comprehensive maintenance records are kept
To develop a good working relationship with all members of Smart Managed Solutions staff and clients staff
Ensure the provision of a safe & healthy working environment is met, and ensure compliance with all company and client policies and procedures, as well as client site policies, procedures and working arrangements, as required
Ensure a professional image of Smart Managed Solutions and the client is presented to clients and visitors, and ensure excellence in customer service is delivered and promoted always
Ensure that all tasks are maintained through a commitment to personal development and life-long learning

Education and Training:

Formally trained in Fabric principles to City and Guilds or the equivalent NVQ Level 1 and Building Services Maintenance

Why work for us?

Career Progression
Workplace Pension
Mandatory Leave on your Birthday
Employee Assistance Programme
Volunteering Days

Our people are at the heart of everything we do so if you love a challenge and want to work for a company that genuinely values and invests in their people, apply now

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General Maintenance Operative