Job description

Job Overview

Company: Medway Golf Centre Ltd

Medway Golf Centre Ltd (owners of Golf Gear Direct and Click Golf) are seeking a skilled and experienced Custom Golf Club Fitter to join our retail team, offering exceptional customer experiences. If you are passionate about golf, an experienced club fitter, can deliver top-notch service, then this could be the ideal role for you.

Job Description:

As a Custom Club Fitter, you will play a crucial role in providing our customers with a world-class fitting experience. You’ll work within an extremely well established team and aside from Custom Fitting you will also contribute to the day-to-day retail operations, ensuring that the company’s objectives are upheld, whilst maximising your individual performance and sales potential.

Key Responsibilities:

· Collaborate with a dedicated retail team to deliver excellent customer service.

· Provide in-depth, custom club fitting experiences to precise standards.

· Maintain a safe, efficient working environment by adhering to company policies and procedures.

· Engage in daily retail operations, including customer service, merchandising, social media marketing and in store security.

· Continuously strive to expand your knowledge to improve customer experiences and results.

· Take ownership of your department and your own professional development

· Participate in planning future events and promotions.

· Participate in weekly and monthly KPI recording and subsequent review meetings with the General Manager.

Requirements:

o Golf Retail: a minimum of 4 years experience (preferred)

o Custom Fitting: You must have significant demonstrable experience to be considered for this role.

o PGA Membership: Not essential. Extensive experience in club fitting is more important to us.

o Strong customer service skills and a personality!

o Store merchandising experience (preferred)

o Willingness to participate in promotional videos showcasing our facilities.

o Enthusiasm, for life and all it's circumstances!

Benefits:

· Work with one of the country’s premier custom fitting companies and most experienced retail teams.

· 28 days annual leave.

· Competitive salary with an uncapped OTE (details to be discussed).

· Bonus schemes and commission pay.

· Employee discount.

· Free own use golf clubs (T's and C's apply)

· Free on-site parking.

· Free use of our golf course

· Free use of our gym facility

· Free lunch provided

Working Hours:

This is a full-time position working 5 days across a Monday to Saturday rota with one weekday as your standard day off. Our working hours are 9am and 6pm.

About Us:

Established in 1991:

At Medway Golf Centre Ltd custom fitting is at the heart of our operations. We are committed to ensuring customers enjoy the fitting experience and to enhancing our customers satisfaction by truly ensuring they leave with the very best golf clubs suited to their game. If you’re driven by a passion for custom club fitting, we’d love to hear from you!

How to Apply:

Please send your CV and a covering letter detailing your relevant experience. Please do not apply if you are not an experienced club fitter.

Job Type: Full-time, Permanent

Salary: Basic from £32,000 per year with uncapped OTE potential

Work Location: Headcorn, Kent (On-site)

Ability to Commute: Required

Additional Pay:

· Bonus scheme

· Commission pay

Benefits:

· Company events

· Free lunch

· Free gym membership

· Free golf

· Friendly working environment

Schedule:

· Monday to Saturday

· One regular weekday off. TBA

Reference ID: Headcorn Custom Club Fitter

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Additional pay:

Bonus scheme
Commission pay
Performance bonus

Benefits:

Discounted or free food
Free parking
Gym membership
On-site parking
Profit sharing
Store discount

Work Location: In person

Reference ID: Headcorn Custom Club Fitter

Expected start date: 01/11/2024

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Head Custom Golf Club Fitter