General Assistant
Metrorod North Midlands
Stafford
Monday - Friday 8am-5pm
Salary - National Living Wage depending on age
Metro Rod has been leading the way in drainage solutions for over 40 years.
Founded in 1983, Metro Rod is a leading provider of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 40 franchisees with geographical coverage across the majority of the UK, Scotland and Norther Ireland.
We are seeking a General Assistant to support our Drainage Engineers and Tanker Engineers.
This is a full-time permanent role and is ideal for someone who is interesting in the Drainage industry and/or learning a trade whereby you can learn on the job. There is a massive opportunity for development, training and progression and will involve you in providing a range of emergency and contracted services to both commercial and domestic customers.
Metro Rod North Midlands is a quality regional drain care business and part of the national network of franchises and DLOs, owned by Franchise Brands.
Your main responsibilities will be:
- To support our Engineers in carrying out a range of services associated with the cleaning clearance, repair and maintenance of our customer’s drains
- To deliver an exceptional standard of customer service
- To ensure you work in accordance with H&S and Quality Assurance procedures
- Communicate effectively with clients and Metro Rod Support Centre colleagues to ensure excellent customer service is provided at all times
Ideal candidates will:
- Have a positive, flexible, can-do attitude
- Want to be part of a growing and progressive business
- Be willing to work some unsociable hours
- Must be physically fit and able to work outdoors
- Have a keen interest and desire to progress within the drainage industry
- Be willing to work towards NVQ level 2 drainage or equivalent
- Have or be working towards gaining a driving licence (clean)
Benefits:
- Ability to work in a positive team environment and develop your skills
- On-call allowances for unsociable hours / call out
- Auto-enrolment pension
- Structured approach to your training and development
- Opportunity to grow and develop
