Permanent
Full time (40 hours per week)
Working on a shift basis of Monday – Friday between 8am-8pm and two Saturdays of 8am-12.30pm in every 14 weeks
In this role, you will have use of a company van and fuel card.
We currently have an exciting opportunity for a candidate to join bpha’s In House Maintenance Service, who make a difference to our customer’s lives everyday by delivering a high-quality repairs service designed around them.
We operate across Bedfordshire, Oxfordshire, Buckinghamshire, Cambridgeshire, Northamptonshire and surrounding areas, and we utilise the latest technology to ensure that we not only deliver a great experience for our customers, but for our colleagues as well.
We are currently looking for a Groundworker/Multi Trade Operative to be responsible for the delivery and completion of repairs within our newly formed small works team to help resolve customer enquiries and issues.
Reporting to a Maintenance Supervisor you will be working in a Groundworker role and will deliver a high standard of works whilst stringently adhering to all policies, procedures, processes, controls, systems, required training and record keeping. You will ensure that we operate in a safe, customer centric, environmentally ethical, and accountable way and maximise your first time fix rate.
What You Will Be Doing
- Applying your technical knowledge, skills and training to complete the repairs assigned to you in a safe and efficient manner.
- Ensure that the repairs required are diagnosed correctly and works completed are to a high standard & quality
- Delivering a service which understands the needs of our customers and delivers a positive outcome for them
- To undertake additional duties commensurate with the level of this role as required
The following information provides an overview of the skills, qualities, and qualifications needed for this role.
We’d Love To Meet Someone With
- NVQ level 2 or higher in a Construction trade / City & Guilds 6219 –07
- Substantial experience of all aspects of Groundwork/Multi trade maintenance works and Responsive Repairs.
- A strong, demonstratable commitment to excellent in customer service
- A full Uk driving licence
- Ideally educated to GCSE level or equivalent
- Good and relevant health and safety knowledge
- High levels of organisation, problem solving and communication skills
Amongst What We Offer You Is
- A competitive salary
- 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service)
- A generous contributory pension scheme
- Enhanced family leave
- Private health care
- Free life assurance
- Access to an extensive suite of wellbeing services and tools including a digital gym
- Opportunities for learning and development
- Discounted gym membership
- Retail discount scheme
Please note the successful candidate will need to complete a basic DBS application.
Closing date: 3rd December 2024
Interviews to be confirmed
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
INDLOW
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.
All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.
We own or manage over 19,000 homes and employ 400 staff.
