Ansty Golf Club, based in Coventry, is looking for a Golf Operations Manager to join the team. As a Golf Operations Manager at Get Golfing CIO, you will be responsible for ensuring the smooth running of all aspects of the golf operations, including tee-time management, golf shop operations, and customer service.
Responsibilities
- Manage the daily operations of the golf facilities, including tee-time reservations, golf shop inventory, and equipment maintenance
- Ensure exceptional customer service by training and supervising the golf staff, dealing with customer inquiries and complaints, and resolving any issues that may arise
- Collaborate with the maintenance team to maintain the golf course in excellent condition, overseeing irrigation, pest control, and general course improvements
- Develop and implement marketing strategies to promote golf events, programs, and memberships to attract new customers and increase revenue
- Monitor and analyse financial performance, prepare budgets, and implement cost-effective measures to optimize profitability
- Stay updated with industry trends and best practices in golf operations, and implement changes to enhance the overall golf experience for members and guests
Requirements
- Prior experience in golf operations management, preferably in a similar role within the golf industry
- Strong leadership and managerial skills with the ability to oversee and motivate a team
- Excellent customer service and communication skills to interact with members, guests, and staff
- Good knowledge of golf course maintenance and golf shop operations
- A passion for golf with a solid understanding of the game and industry
- Proficiency in golf management software and MS Office Suite
- Ability to work flexible hours, including weekends and holidays as per business requirements
- Strong organizational and problem-solving skills to handle multiple tasks and prioritize effectively
Benefits
- Pension Plans
- Work From Home
- Training & Development
- Free Golf
- 50% discount on food and beverage
- Staff referral programme