As a hybrid General Manager at Eastbourne Downs Golf Club, you will be accountable for Golf Sales & Operations plus, and very importantly, the overall management of the Get Golfing team and full P&L responsibility of the Site.
Key areas of General Manager responsibility include:
- Management and guardianship of the Member and Guest experience
- Day to day management of the venue in accordance with policies and procedures
- Leading and motivating the Senior Management Team to deliver outstanding success
- Ensure the venue and surrounds are presented within Set-To-Sell guidelines
- Ownership and accountability for the Site P&L and achieving set budgets
- Presentation of monthly trading position including variance analysis to CEO & CFO
- Ensure the venue is compliant with all relevant legislation including H&S and licensing
- Managing relationships and projects with third parties including suppliers & contractors
Key areas of Golf Manager responsibility include:
- Oversee the daily operations of all golf facilities within the organisation
- Develop and implement strategies to enhance the member and visitor experience
- Ownership of the golf sales efforts and on site marketing strategy and planning
- Manage the hiring, training, and performance evaluation of golf operations, starters and course marshalls
- Coordinate golf tournaments (particularly around day to day member liaison), events, and leagues
- Collaborate with other departments to improve overall facility operations
Salary circa 30 - 35k plus opportunity to earn up to 40% of salary based on achieving a set of personal objectives and site based financial KPIs.
Requirements
- A passion for sales, people, and ability to build and maintain relationships
- Experience of managing and leading a diverse group of senior managers
- Strong work ethic and understanding of the demands of golf and venue management.
- An acute eye for detail with excellent communication and organisational skills
- Ability to manage time effectively and to prioritise actions
- A passion for hospitality, the guest experience and growing a business
Benefits
- Pension Plans
- Training & Development
- Free Golf
- 50% discount on food and beverage
- Staff referral programme
