About The Company

Kingsley Healthcare isn't just a care home group, we are a family where our passionate individuals are changing lives every day. Winners of the 2024 Health Investors Residential Elderly Care Provider of the Year, we are ranked â for the eighth year running! - among the top 20 large UK care home groups (carehome.co.uk) for our exceptional care, and proudly support over 1,500 residents to live in a safe, welcoming and nurturing environment.

We are proud to be ranked No.1 in the UK for our commitment to wellbeing at work (Indeed's Better Work Awards 2023) and our sector-leading 4.7 Glassdoor rating, we are also a Real Living Wage employer, ensuring that we reward and value dedication.

We welcome passionate individuals who want to make a difference to our growing family which puts our people and our residents first.

About The Role

Kingsley Healthcare is proud to present Woodbridge Lodge, a 32-bedded care home located just a short walk from the town of Woodbridge in Suffolk.

This elegant, Georgian-style home offers residential and dementia care in the heart of Woodbridge, while remaining conveniently close to the A12. Set back from the road, the home boasts spacious grounds for residents to enjoy.

Woodbridge Lodge provides long-term care in a homely environment, offering a relaxing âhome-from-homeâ experience for both residents and visitors. Our dedicated team ensures a comfortable and supportive setting for all who stay with us.

As our Care Home Manager, you will oversee the daily operations of the home. As a regulated business, we expect the candidate to be registered with the Care Quality Commission (CQC) and be familiar with all the relevant legislation and regulations. You will be responsible for ensuring that the home provides high-quality care and support to our residents, whilst meeting financial targets and maintaining full occupancy.

You will be supported externally by dedicated Operations and Central teams, and within the home you will have the support of a Deputy Manager and Administrator, as well as Hospitality and Housekeeping teams. These teams will collaborate with you to ensure smooth operations and exceptional care for our residents.

Reports to: Operations Manager

Key duties and responsibilities

Provide leadership and direction to the homeâs staff team, promoting a culture of kindness, compassion, and empathy.
Recruit, train, motivate, and retain a team of skilled care professionals committed to delivering person-centred care.
Ensure the home meets all regulatory requirements, including those set by the CQC, and maintain excellent standards of care and support.
Manage the homeâs budget, ensuring financial targets are met and costs are effectively managed.
Develop and implement a strategic marketing plan to maintain full occupancy and promote the homeâs services to potential residents, families, and stakeholders.
Build and maintain positive relationships with residents, families, and all stakeholders, responding effectively to their needs and concerns.
Oversee all records to ensure the homeâs administrative tasks are completed in a timely and efficient manner.
Continuously monitor and evaluate the homeâs performance, identifying areas for improvement and implementing necessary changes.
Manage and mitigate risks effectively, ensuring a safe and secure environment for residents and staff.

Skills and attributes

Previous experience managing a residential home.
A strong working knowledge of CQC standards with a proven record of working towards achieving Outstanding ratings.
Excellent communication skills and the ability to maintain effective working relationships with internal and external professionals, families, and visitors.
A proven track record of marketing and business skills within the private care sector, running a commercially successful care home.
Enthusiasm and passion for developing high levels of person-centred care.
Ability to actively participate in the growth and development of the care service.

What will you gain?

Youâll have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. Youâll have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Woodbridge Lodge Care Home, Woodbridge, Suffolk
Pay:: £52,000 per year
Type: Permanent
Shift: Salaried
Excellent PRP

Benefits

Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
We’ll pay for your full DBS disclosure
Excellent performance related bonus
25 days annual leave plus bank holidays entitlement
Relocation assistance provided

Location

This elegant, Georgian-style house offers residential and dementia care in the heart of Woodbridge but still conveniently close to the A12. The home, which has been beautifully decorated and furnished to match its period features, boasts a stunning landscaped garden.

5 Burkitt Road, Woodbridge IP12 4JJ

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Kingsley Healthcare Group

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