Job Title: Estates Maintenance Manager

Grade and Salary: Grade 8 (£46,485 - £56,921)

FTE and Working Pattern: Full time, open-ended

Organisation Name: Estates and Facilities

Purpose of Role

Under the direction of the Head of Estate Maintenance, the post holder will be responsible for delivering efficient and effective customer orientated maintenance services for engineering and building fabric maintenance as delivered by the maintenance team across the University's estate.

This will include the effective management of the reactive maintenance service and the implementation of planned preventative maintenance programmes to ensure that staff and students are provided with satisfactory standards of accommodation and working conditions which are fit for purpose and compliant with the relevant statutory requirements.

Key Duties and Responsibilities

The post holder will lead on the provision and delivery of an effective and efficient customer orientated maintenance service across the University by the multi-disciplined Trades Maintenance Team which consists of: Joiners; Plumbers: Painters; Electricians; Controls Engineers; Mechanical Engineers. There are currently circa thirty personnel in total including Chargehands/Supervisors within the Maintenance Team.
This will include issues relating to maintenance and alteration of all fixed plant, engineering services eg, electrical installations, fire alarms, emergency lighting, lighting, heating, hot water, gas services, ventilation, plumbing installations, drainage, etc. and built fabric and internal fittings e.g. kitchen equipment, roofs, floor coverings security/lock suites, decoration, etc. and other specialised systems and services for Departments in all buildings on the University Estate and to ensure all necessary appropriate statutory inspection and testing is completed as necessary.
The post holder shall develop, implement, update any necessary safe working procedures for the Maintenance Team and ensure, as far reasonably practicable, for all Maintenance activities full compliance with the University’s Health & Safety obligations and statutory legislation.
Plan, develop and manage as necessary an annual programme of planned preventative maintenance works to ensure building and services compliance with the Health and Safety at Work Act 1974 and all associated legislation. Ensure that related maintenance records are accurate and reflect the work and parts used for each task.
Ensure all construction works, which alter buildings, are undertaken in compliance with the Town and County Planning Act (Scotland) and Building Scotland Act in relation to provision of Planning and Building Warrant consents as necessary for construction works.

Other Duties

Provide advice to Senior Managers within Estates and Facilities as necessary and the wider University on technical information issues, reports and cost data which may be required to support the budget setting process for annual maintenance and new projects.
Contribute to the development, implementation and updating of Estates and Facilities policies and procedures and design guides for use by appointed project design consultants.
Contribute to the development and updating of various computerised management systems for Estates and Facilities, embracing asset management, planned maintenance, property terrier, space records, asbestos records, job costing and recording of maintenance works and capital development programme.
Actively contribute to team building and working with other colleagues within the University to meet requirements of operational improvement and change management as appropriate.
Review and identify and as required deliver training needs and health and safety awareness requirements for Maintenance Team staff. In conjunction with Head of Estate Operations develop staff training programmes as may be appropriate which will include any appropriate “Toolbox Training” sessions.
Provide assistance as and when requested to Design Consultants, Project Managers and Clerks of Works undertaking capital projects and major property upgrades.
As time allows provide Clerk of Works services assistance on various minor projects undertaken to ensure that the work is of a standard acceptable to the University and Estates and Facilities.
The post holder will be required to participate in the University's management out of hour's emergency provision arrangements.
To undertake any other duties commensurate with the management grading as may be required from time to time to meet the demands of the service as assigned by the Head of Estate Maintenance or other senior manager within Estates and Facilities.

Supervisory Responsibility

To oversee and manage the activities of Maintenance Team and appointed specialist contractors on maintenance works and allocated minor project schemes.

Education, Qualifications & Experience

Work Experience/Formal Qualifications:

The successful applicant should possess a good all round knowledge of delivering customer/client orientated construction and engineering services and have practical experience in the management of the maintenance and improvement works on a large multi-function estate. The successful applicant should possess a detailed knowledge of Building Fabric and Construction services and preferably have a strong mechanical service background.

You should ideally possess relevant minimum qualifications, i.e., HNC/Diploma in Engineering Services (Building services and Fabric). In addition good experience and IT knowledge of computerised estate management systems and would be beneficial. However, a basic interest in developing and working with computerised systems is required as is a working knowledge of standard office applications. Good knowledge and experience in employee relations and working effectively with trade unions.

Should have extensive experience in a supervisory/management position within the construction and engineering services industry along with a good working knowledge of BS standards, ACOP’s, Planning Regulations, CDM Regulations and Health and Safety Regulations.

Skills/Abilities/Personality/Disposition:

The successful applicant will require to be a team player able to work to a high standard under their own initiative. Be capable of contributing to and assisting in the work of a multi-disciplined team. Must be resilient and able to challenge the status quo and be adept at managing change in an environment where change is seen as unnecessary. The post involves contact with a diverse range of personnel at all levels both within and out with the University and therefore the successful applicant will require to possess excellent communication skills.

Other Requirements:

Possession of a current clean driving licence and use of a car would be an advantage.

Person Specification

Essential:

Proven experience of providing an Engineering and/or/Building Fabric operational maintenance service to clients
Post qualification clear experience of providing operational maintenance services
Extensive experience of managing a multi trades maintenance team and contractors/staff and minor project budgets
Demonstrate good practical hands-on and knowledgeable experience of the building construction industry
HNC Certificate or equivalent technical qualification in Electrical Eng, Mechanical Engineering / Engineering Services / Building Surveying
Demonstrable understanding of the standards required by all current relevant Legislation and the Health & Safety at Work Act 1974
Experience of defining, undertaking and supervising a programme of planned, cyclical and reactive maintenance in a large establishment
Manage small construction projects from inception to completion
Ability to present management reports relating to safety condition and expenditure for improvement works
Skills in delivering excellent student and customer service; providing the best quality service to all our students and customers. Building genuine and open long-term relationships in order to drive up service standards and to enhance their experience of the maintenance service
Making effective use of available resources including people, information, networks and budgets. Being aware of the financial and commercial aspects of the University
Experience in planning work and task allocation for resources
A team player able to work to high standards under their own imitative and ability to collaborate effectively with other Estates and Facilities and University
Problem solving abilities with excellent inter-personal and communication skills: verbal, written and presentational
Extensive knowledge in respect of Health and Safety awareness

Desirable:

Experience in appointing and managing specialist service contractors covering Engineering and Building Fabric services
Trained in relevant ACOP i.e authorised persons water
Excellent IT skills

How to Apply

Applications can be submitted up to midnight (UK time) on 24th January 2025. Interviews are expected to take place week commencing 17th February.

Please submit via the Heriot-Watt on-line recruitment system (1) Cover letter describing your interest and suitability for the post; (2) Full CV. Any questions about the role, please contact Hannah Hendry - Recruitment Operations Lead (h.hendry@hw.ac.uk).

Heriot-Watt University

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