At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.

Why join us?

Our mission- we are building the worlds most admired and compelling brand ecosystem

Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences

At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:

Think without limits - Think fast, think fearlessly, and take the team with you
Own it and back yourself - Own the basics, own your role and own the results
Be relevant - Relevant to our people, our partners and the planet

Are you ready to join the Fearless?

Job Description

We are seeking a Maintenance Shift Manager to be based in our impressive state of the art 2.5m square foot Distribution Centre in Shirebrook, that's over 30 Football pitches, and is one of the most advanced warehouses within the UK. An excellent opportunity for candidates who are motivated by responsibility and accountability in this newly scoped role during a period of cultural change and elevation - embracing Frasers Group values in everything you do!

You will provide management and leadership to the Engineering Team. Directing the team to minimise downtime and ensure uptime and availability of the installed automated equipment on site during their shift. Through technical leadership and a commitment to service quality, you will support the operation by utilising a broad range of skills, taking a proactive approach to improving performance and reliability. You will be expected to spend 50% of time leading the team and 50% of time engaged on hands on maintenance activities.

Managing and coordinating the activities of your shift team, through effective planning and organisation
Training, coaching, and mentoring your shift team
Performance management including formal reviews.
Analysis of data sources to maintain and improve performance to maximise efficiency of operation in line with KPIs
Championing safe working practices
Carrying out maintenance and servicing of all onsite automated equipment.
Carrying out planned repairs and reactive repairs of automated material handling equipment including, tote conveyors, spiral conveyors, sorters, shuttles and robotics
Fault-finding and diagnosis of mechanical and/or electrical faults.
Responding to automation faults and breakdowns in a timely manner ensuring minimal downtime
Actively working to optimise the automation performance
Complete all reports in line with requirements using CMMS and Microsoft software packages
Supporting service tracking and analysis of error rates and assisting in the production of corrective action plans
Complying with health and safety legislation and overseeing hazardous tasks and PTW
Leading the shift handover meeting and supporting other site meetings as required
Maintaining strong communication line with the Automation manager and the Head of Automation.

Qualifications

Prior experience in a leadership position within Automation
Relevant Engineering qualification
A continuous improvement mindset- always looking for ways to optimise our Automation operation
Strong communication skills, able to build relationship with technical and non-technical staff
An inspirational leader who is able to coach and mentor their team to success. Able to have difficult conversations and performance manage where needed

Additional Information

Along with your benefits package we also offer a wide range of perks for our colleagues:

Reward, Recognition and Opportunities

Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.

Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.

*subject to terms and conditions

Frasers Festival – an event like no other! Our Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world's biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.

CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.

Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work

Employee Welfare

Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.

Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.

What’s next?

Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Frasers Group

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Maintenance Shift Manager